Legal
Privacy policy
How we collect, use and protect your personal data.
Data we collect
Account details (name, email, phone), delivery addresses, order history and, for sellers, business and KYC documents.
How we use it
To process orders, enable sellers to deliver, prevent fraud, meet legal obligations and provide support.
KYC documents
Seller identity documents are stored in private storage, are never public, and are visible only to the seller and authorised reviewers.
Your rights
You may request access, correction or deletion of your data by contacting support.
Template text for launch preparation. Have this reviewed by qualified Indian legal counsel (Consumer Protection (E-Commerce) Rules 2020, DPDP Act 2023, IT Act) before going live.