Policies

Returns & refunds

Simple returns within 7 days of delivery.

Cancellations

You can cancel an order from your account until a seller starts packing it. Paid orders are refunded to the original payment method.

Returns

Request a return within 7 days of delivery from the order page. The seller or our team reviews each request.

Refunds

Approved refunds are processed to the original payment method. Timelines depend on your bank (usually 5–7 business days).

Template text for launch preparation. Have this reviewed by qualified Indian legal counsel (Consumer Protection (E-Commerce) Rules 2020, DPDP Act 2023, IT Act) before going live.